Data Protection · LGPD · PT-BR

Privacy Policy 557bet – Your Data Protected by the LGPD

This document explains, in plain language, what data 557bet collects, how it is used, how it is protected, and what your rights are as the data subject. Please read it carefully — transparency is a commitment we take seriously.

Last updated: June 2026
Key Points of This Policy
Data collected solely to operate your account
We never sell your data to third parties
256-bit SSL encryption on all exchanges
You can access, correct, and delete your data
LGPD Compliance — Law 13.709/2018
Requests answered within 15 business days

The 557bet believes privacy is not a technical footnote buried at the bottom of a webpage — it is a genuine commitment to the people who trust the platform. This document was written to explain, clearly and directly, how we handle your personal data: what we collect, why we collect it, how we protect it, and what you can do if you want to access, correct, or delete that information.

The 557bet operates in full compliance with the Lei Geral de Proteção de Dados — LGPD (Law 13.709/2018), the Brazilian legislation governing the processing of personal data by companies and organizations. By using the platform, you authorize us to process your data under the conditions described in this policy.

Important note: This Privacy Policy should be read together with the Terms and Conditions of 557bet. In the event of any conflict between documents, the Terms and Conditions shall prevail for contractual matters, and this Policy shall prevail for matters relating to personal data processing.
1. Introduction and Controller Identification

The controller of the personal data collected on the platform 557bet — available at 557bet.click — is the company operating the platform, headquartered in Brazil. For LGPD purposes, "controller" refers to the entity that makes decisions about how and why personal data is collected and processed.

This Policy applies to all services provided by 557bet, including:

  • Website 557bet.click and all its pages;
  • 557bet mobile app for Android and iOS;
  • Sports betting, Live Casino, crash games, poker, blackjack, and slots;
  • VIP Program and related communications;
  • Interactions with customer support via live chat, email, or other channels.

Any questions about this policy or the handling of your data can be sent to contato@557bet.click. The platform's Data Protection Officer (DPO) can be reached at the same address, with the subject line "DPO – Data Protection".

2. What Data We Collect

The 557bet collects only the data necessary to operate the platform securely, meet legal obligations, and deliver the best possible user experience. Here is what is collected and when:

Data provided directly by you:

  • Full legal name, as shown on your identity document;
  • CPF (Cadastro de Pessoas Físicas);
  • Date of birth;
  • Full residential address (street, number, neighborhood, city, state, zip code);
  • Email address;
  • Mobile phone number;
  • Identity verification (KYC) document data: image of national ID, driver's license, or passport; proof of address;
  • Pix key details (CPF, email, or associated mobile number) for deposits and withdrawals;
  • Credit or debit card details (processed by a certified payment gateway — 557bet does not store your full card number).

Data automatically generated through your use of the platform:

  • IP address and approximate location (at city/state level);
  • Device type, operating system, and browser version;
  • Betting, gaming, and transaction history on the platform;
  • Session duration and usage patterns across the website and app;
  • Access logs, including date, time, and actions performed on the account;
  • Data from cookies and similar technologies (detailed in Section 6).
Minimization principle: 557bet follows the data minimization principle set out in the LGPD — we collect only what is strictly necessary for the purposes described in this Policy. Unnecessary data is neither requested nor stored.
3. How We Use Your Data

Every piece of data collected by 557bet has a specific and stated purpose. Below, we outline the main uses:

Purpose Data Used
Account creation and maintenanceName, CPF, date of birth, email, mobile number
Identity verification (KYC)Photo ID, proof of address
Processing deposits and withdrawalsPix key, banking details, transaction history
Fraud prevention and anti-money launderingIP address, usage behavior, transaction history
Customer supportName, email, account history, and betting history
Sending communications and promotionsEmail, mobile number (only for users who opted in to receive communications)
Product improvement and personalizationUsage patterns, game history, preferences
Compliance with legal obligationsCPF, financial history, identity data
VIP Program and loyalty benefitsBetting history, accumulated VIP points

The 557bet does not use your data for purposes other than those described above without your express consent. If you wish to withdraw authorization for receiving marketing communications, simply update your preferences in the account dashboard or contact support.

4. Legal Basis for Data Processing

The LGPD requires that all personal data processing have a clear legal basis. The 557bet processes your data on the following legal bases set out in Art. 7 of Law 13.709/2018:

  • Performance of a contract (Art. 7, V): processing required to create and operate your account, handle bets, process deposits and withdrawals via Pix, boleto, or card, and provide customer support;
  • Compliance with a legal obligation (Art. 7, II): identity verification (KYC), anti-money laundering compliance, and retention of financial records as required by Brazilian law;
  • Legitimate interest (Art. 7, IX): fraud prevention, platform security, product improvement, and usage behavior analysis — always respecting users' rights and reasonable expectations;
  • Consent (Art. 7, I): sending marketing communications, promotions, and platform updates — only when you have explicitly opted in during registration or through your account settings.

Where the legal basis is consent, you have the right to withdraw it at any time, without affecting any processing carried out prior to that withdrawal or the operation of your account for contractual purposes.

5. Data Sharing with Third Parties

The 557bet does not sell, rent, or share your personal data with third parties for commercial purposes. Full stop. Data sharing occurs only in the situations below, all of which are strictly necessary for platform operations:

  • Payment processors: to process deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago. These companies receive only the minimum data necessary to complete the transaction and are contractually prohibited from using your data for any other purpose;
  • Identity verification (KYC) service providers: used to verify the authenticity of documents submitted during account verification. Data is processed exclusively for that purpose;
  • Infrastructure and hosting providers: servers and cloud services that host the platform, all under contracts that include data protection clauses aligned with the LGPD;
  • Government and judicial authorities: when required by law, court order, or regulatory obligation — in such cases, 557bet shares only the minimum necessary and, where permitted by law, notifies the affected user;
  • Fraud prevention: in specific fraud or money laundering investigations, data may be shared with the relevant regulatory authorities in accordance with Law 9.613/1998.
Explicit prohibition: 557bet does not share data with third-party marketing companies, data brokers, profile aggregators, or any entity whose purpose is the monetization of personal information. If we receive such a proposal, our policy is to decline — without exception.
6. Cookies & Tracking Technologies

The platform 557bet uses cookies and similar technologies to ensure the platform and app function correctly, enhance the user experience, and analyze platform performance. See the types of cookies we use:

  • Essential cookies: required for the platform's basic operation — login session, account preferences, access security. They cannot be disabled without affecting platform functionality;
  • Performance cookies: collect anonymous information about how users navigate the platform — most visited pages, session duration, errors encountered. Used to improve the platform without identifying individual users;
  • Functionality cookies: store user preferences such as language, game preferences, and app settings to personalize the experience without requiring reconfiguration on each visit;
  • Analytical cookies: used to understand aggregate usage patterns — which sections of the platform are most accessed and where users encounter difficulties. Data is always processed in aggregate, anonymous form.

You can manage cookie preferences through your browser's settings panel. Disabling essential cookies may prevent login and normal use of the platform. Performance and analytics cookies can be turned off without affecting core functionality.

The mobile app of 557bet uses technologies equivalent to cookies for the same purposes — tracking settings can be managed in your phone's privacy settings (Android or iOS).

7. Data Security and Protection

The 557bet implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Key safeguards include:

  • 256-bit SSL/TLS Encryption on all connections between your device and the platform's servers — the padlock in your browser's address bar confirms this protection;
  • Encryption of data at rest for sensitive information stored on servers, including financial data and identity documents;
  • Two-factor authentication (2FA) available for all accounts — we strongly recommend enabling this protection in your account settings;
  • Continuous monitoring of suspicious access attempts using automated intrusion detection systems that block unauthorized access attempts in real time;
  • Restricted internal access controls — only employees with a demonstrated operational need are granted access to personal data, and all access is recorded in an auditable log;
  • Regular security testing, including vulnerability assessments and penetration testing conducted by specialized teams;
  • Card data processed by a PCI-DSS certified gateway — 557bet does not store your full credit or debit card number on its servers.

In the event of a security incident affecting personal data, the 557bet will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected data subjects within the timeframe established by the LGPD, with clear information about what occurred, which data was impacted, and what measures were taken.

Your responsibility: Keeping your account secure is also your responsibility. Keep your password private, never share it with anyone, and enable two-factor authentication. If you suspect unauthorized access, contact support immediately via live chat or email.
8. Data Retention & Deletion

The 557bet retains your personal data for as long as necessary to fulfil the purposes described in this Policy and applicable legal obligations. The criteria that determine retention periods are:

  • Active account: while your account is active on the platform, we retain all data necessary to provide the contracted services;
  • Account closed by the user: following voluntary account closure, identity data and financial transaction records are retained for 5 years, as required by law for anti-money laundering compliance and tax records — within the timeframe set out in Brazilian legislation;
  • Betting data and game history: retained for 5 years after the bet is placed, in accordance with audit and regulatory compliance requirements;
  • Access and security logs: retained for 6 months, pursuant to the Marco Civil da Internet (Law 12.965/2014);
  • Marketing communications: retained for as long as you have not withdrawn consent to receive them — after withdrawal, removed from sending systems within 10 business days.

Once the applicable retention periods have expired, data is securely and irreversibly deleted from 557bet, or anonymized where complete deletion is not technically feasible without impacting other systems.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants clear rights to anyone whose data is processed by companies in Brazil. As a user of 557bet, you have the following rights, all of which can be exercised free of charge at any time:

  • Confirmation and access (Art. 18, I and II): find out whether 557bet processes your data and access a copy of the information stored;
  • Correction (Art. 18, III): request the correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking or deletion (Art. 18, IV): request that data which is unnecessary, excessive, or processed in violation of the LGPD be anonymized, blocked, or deleted;
  • Portability (Art. 18, V): receive your data in a structured, interoperable format for transfer to another service provider, where technically feasible;
  • Deletion upon consent withdrawal (Art. 18, VI): request deletion of data processed based on your consent, after revoking it;
  • Information about sharing (Art. 18, VII): know which public or private entities 557bet shares your data with;
  • Review of automated decisions (Art. 18, IX): request a review of decisions made solely on the basis of automated processing that affect your interests;
  • Withdrawal of consent (Art. 18, IX): withdraw consent given for processing based on that legal ground at any time, with no need to provide a reason.

To exercise any of these rights, submit your request to contato@557bet.click with the subject line "LGPD Rights – [request type]". The 557bet will respond within 15 business days. In cases requiring more detailed analysis, the deadline may be extended by an equal period, with notice to the requester.

If you believe your request was not handled appropriately, you may file a complaint directly with the National Data Protection Authority (ANPD), the federal authority responsible for overseeing compliance with the LGPD in Brazil.

10. Protection of Minors

The platform 557bet is intended exclusively for individuals aged 18 years old. The collection and processing of data from minors is not permitted and is contrary to the purpose of the platform.

During registration, we verify the date of birth provided and may request supporting documents at any time. If we determine that an account was created by someone under 18, we will take the following immediate steps:

  • Immediate account closure;
  • Deletion of all collected personal data, except where retention is required by law;
  • Refund of any deposits to the holder of the payment method used, following review;
  • Notification to the relevant authorities, where applicable.

If you become aware that a person under 18 is using the platform 557bet, contact us immediately by email contato@557bet.click. We take the protection of minors very seriously and will act promptly to resolve the situation.

11. International Data Transfers

Some of the service providers used by 557bet — such as cloud infrastructure providers, casino game platforms, and identity verification systems — may process data on servers located outside Brazil.

When this occurs, the 557bet ensures that international data transfers comply with Chapter V of the LGPD, by adopting the following safeguards:

  • Transfers to countries or international organizations that offer a level of personal data protection equivalent to that required by the LGPD, as assessed by the ANPD;
  • Inclusion of specific data protection clauses in all contracts with international service providers, aligned with LGPD requirements;
  • Contractual guarantee that transferred data will be used solely for the agreed purposes and will not be shared with unauthorized third parties.

The list of countries in which the main service providers of 557bet operate includes members of the European Union (subject to the GDPR) and the United States (with applicable compliance certifications). Under no circumstances is data transferred to jurisdictions without adequate identified protection.

12. Changes to this Privacy Policy

The 557bet may update this Privacy Policy periodically to reflect changes in Brazilian law, data processing practices, platform products, or other relevant circumstances.

When changes are significant — such as updates to processing purposes, the types of data collected, or user rights — 557bet will notify all registered users by email with at least 10 days in advance before the new version takes effect.

The date of the last update is always shown at the top of this page. Continued use of the platform after the new terms take effect constitutes tacit acceptance of the changes. If you do not agree with the changes, you may exercise your right to request deletion of your data as set out in Section 9 and close your account.

Previous versions: Previous versions of this Policy are available upon request to support. If you need to verify what was in effect on a specific date — for example, for the purpose of exercising LGPD rights — simply submit your request by email.
13. Contact, DPO & Privacy Channel

For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights under the LGPD, you can contact 557bet through the following channels:

  • Privacy channel and DPO: contato@557bet.click with the subject line "DPO – Data Protection" or "LGPD Rights – [request type]";
  • General support: live chat available on the platform and app, in Portuguese, 24 hours a day, 7 days a week — for general privacy or account inquiries;
  • Response time for LGPD requests: up to 15 business days, extendable by the same period in cases requiring more detailed review.

The Data Protection Officer (DPO) of 557bet is the internal officer responsible for ensuring LGPD compliance, handling data subject requests, and liaising with the National Data Protection Authority (ANPD) when required.

If your request is not satisfactorily resolved within the applicable timeframe, you have the right to file a complaint directly with the ANPD — Autoridade Nacional de Proteção de Dados — through the agency's official channels. 557bet respects this right and cooperates fully with ANPD audits and investigations.

Your 6 Key Rights Under the LGPD

Brazilian law protects you — and 557bet ensures these rights are upheld in practice.

Access to Your Data

You can request a copy of all personal data that 557bet holds about you. We respond within 15 business days with a complete, readable report.

Data Correction

Incorrect or outdated data? You can request a correction at any time through support or the account dashboard. Updates are processed within 5 business days.

Data Deletion

After your account is closed, you may request deletion of any data that does not need to be retained under a legal obligation. 557bet will process the deletion and confirm by email.

Data Portability

You may request your data in a structured format for transfer to another platform, where technically feasible. Requests are processed within 15 business days.

Consent Withdrawal

For marketing communications and other consent-based processing, you may withdraw your authorization at any time in your account settings, with no reason required.

Data Sharing Information

You can find out exactly which entities 557bet has shared your data with and why. Every request receives a detailed response within 15 business days.

To exercise any of these rights, send an email to contato@557bet.click with the subject line "LGPD Rights".

How 557bet Protects Your Privacy Every Day

Concrete measures we apply so you can play with peace of mind.

256-bit SSL Encryption on Everything

Every data exchange between your phone or computer and 557bet's servers is protected by bank-grade encryption. This covers logins, Pix deposits, withdrawals, bets, and any other interaction on the platform or app.

Real Identity Verification

557bet's KYC process is not empty bureaucracy — it is active protection for you. By verifying your identity, we ensure that no one else can withdraw funds from your account, even if they have somehow obtained your password.

Two-Factor Authentication

2FA is available for all accounts and adds an extra layer of security beyond your password. We strongly recommend enabling it in your account settings — it takes less than 2 minutes and makes a significant difference.

Payment Data Not Stored

557bet does not store your full credit or debit card number. All card transactions go through a PCI-DSS certified gateway, which processes payments without exposing raw card data to the platform.

Restricted Internal Access with Full Audit Trail

557bet employees only have access to the data they need to perform their specific roles. All access is recorded in an auditable log. Access without operational justification is treated as an internal violation subject to immediate disciplinary action.

LGPD and ANPD Compliance

557bet has a dedicated DPO for LGPD compliance, periodic review of data processing practices, and a dedicated channel for data subject requests. This is not a marketing claim — it is the minimum structure any serious platform must have.

Privacy guaranteed · LGPD compliant
Play on 557bet knowing your data is protected

Free registration, minimum deposit of R$ 20.00 via Pix, bonus of up to R$ 500.00, and data handled in full compliance with the LGPD.

LGPD Compliant SSL 256-bit Instant Pix PT-BR Support 24/7 iOS and Android App
Questions about this Policy?

To exercise your rights as a data subject, request access, correction or deletion of your information, or ask any questions about how 557bet handles your personal data, please contact our DPO at contato@557bet.click with the subject line "LGPD Rights". We respond within 15 business days. For more details on your rights, see Section 9 of this Policy. See also the Terms and Conditions and the Responsible Gambling.

Responsible Gambling

557bet provides self-exclusion tools, deposit limits, and session alerts to help you stay in control. If you feel gambling is becoming more than you're comfortable with, use these features or reach out to our support team. Learn more at Responsible Gambling. Prohibited for users under 18.

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